This department is also responsible for the transmission and distribution of electric power from internal and external power sources to the customer. Customers can make payments at the 24-hour Kiosk located on the west side of the building. 3900. That amount is billed to the Customers account for the following 12-month period. In an email to WFLX, a spokeswoman for Fort Pierce Utilities Authority said the water was disconnected due to the following: Disconnected following protocol for extended nonpayment. 3900. Optional- Enrollment allows customer to utilize all services offered. The drive-thru is located at 206 South 6th Street and is open Monday through Friday, 8 am-5 pm. The Call Center can be reached at 772-466-1600 ext.3900 and is available Monday through Friday, 9 am-5 pm. In mid-March, FPUA announced all service disconnects were suspended until further notice. Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. The RP3 program measures each of the following categories of a utilitys operation: Reliability, Safety, Workforce Development, and System Improvement. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. Have your face painted by Masquerade Expressions. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. FPUA totals and averages the Customers utility bills for the previous 12 months, and 10% is added to insure coverage. The 24-hour Kiosk is available on the west side of the building at 206 S 6th Street and accepts cash, credit/debit cards, and check payments. Automatic Bill Payment. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. FPUA operates separate and apart from the City of Fort Pierce. to 5:00p.m. The childrens activities include a Giant Slide and a bounce house. Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. . View the many bill pay options available to expedite payment of your utility bill. Maintain social distancing guidelines of 6 feet or more. The Kiosk accepts cash, credit/debit cards and check payments. Please contact them through their website at www.FPUA.com. Electric & Gas Developer Responsibilities. 3900, www.fpua.com (payments and account services), All penalty and late fees will be waived during the COVID-19 pandemic until further notice. Select pay by text and save a payment method. Headquarters 206 S 6th St, Fort Pierce, Florida, 34950, United States (772) 466-1600 Fort Pierce Utilities Authority Profile and History Fort Pierce Utilities Authority (FPUA) is a local municipal or public power utility. As the Coronavirus pandemic continues to evolve, Fort Pierce Utilities Authority (FPUA) is closely following our Pandemic Response Plan, as well as requirements set forth by National, State, and local government agencies. We encourage all customers to remain current with utility bill payments. 3900 or visit us online atwww.fpua.com. The second phase, expected to be available later this month, will include direct payments to the business community. As FPUA does its part to help control the spread of the Coronavirus, we are in the process of answering your calls remotely. DINE, SHOP, AND ENJOY THE BEAUTIFUL HISTORIC, DOWNTOWN FORT PIERCE, Copyright 2019-2020 Fort Pierce Utilities Authority. Call your doctor to discuss symptoms before visiting the office. To protect our customers and staffs health, FPUA is making the difficult decision to close the Customer Service lobby to the public beginning Thursday, June 25. at 9:00 am. Please enable JavaScript in your browser for a better user experience. 3900) will be open normal business hours, 9 am to 5 pm. FPUA anticipates reopening the lobby after a period of two weeks, but will re-evaluate according to recommendations from the CDC and SLC Department of Health. The new facility will be the companys hub for manufacturing, producing and distributing its more than 22flavors of juices and teas to 32states and 42countries. For any commercial customer that is experiencing financial hardship, please take advantage of the COVID-19 payment program at zero (0%) interest. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Jazz Society Fort Pierce Craft Music and Jazz On the River. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. The CARES Public Information Line is open Monday Saturday from 7:00-11:30 am and 1:00 to 7:00 pm. Together, FPUA and the other community-owned utilities serve three million Floridians and are collectively the third largest source of power in the state. Published: Nov. 18, 2022 at 2:55 PM PST. FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. FPUA will not issue accumulated credits to accounts, unless the Customer terminates their participation in Budget Billing and continues the nonparticipation for 12 months. Fort Pierce Utilities Authority (FPUA) remains committed to helping our customers and our community by providing reliable essential services during the COVID-19 Pandemic. The water and sewer extension also mean more than 160 acres of land would have access to water and sewer services and end the reliance on septic tanks, according to the grant application Fort Pierce officials submitted on behalf of FPUA. Any St. Lucie County resident who has experienced economic hardship caused by the COVID-19 crisis, and earns less than 120 percent of the area median income is eligible to apply. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. Why Does My Neighbor Have Power, But I Dont? The service area is established by the Florida Public Service Commission. Responsible for engineering, designing, permitting, inspection, and construction management of major repairs, system upgrades, and construction of new facilities for the Electric Transmission/Distribution and Gas Systems. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Construction projects, a new business, expansion, or relocating your current business can be challenging, let us help you navigate the process! Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. Department of Health guidelines which include the following: FPUA will continue to communicate with you regularly through this website. - Manage notification subscriptions, save form progress and more. - Manage notification subscriptions, save form progress and more. You must contact the Customer Service Center at 772-462-1150. Since 2007, we were awarded and have maintained the Diamond Category. The water in the more than 100 units at Pine Creek Village, finally came on Friday morning. . Ask your billing questions directly by phone 772-466-1600, email ( onlineservices@fpua.com) or on their website . While it is impossible for anyone to predict the spread of the coronavirus and fully understand its impact, FPUA will continue to focus on prevention and safety. Pay over the Phone. Come enjoy our special events and great bands. *Service disconnects for non-payment will resume on Monday, July 27, 2020. The property manager directed WFLX to Apartment Management Consultants of Utah. Notify FPUA and schedule your service request at your convenience. Individual reclaimed water customers will be kept up-to-date as availability changes. Our representatives are equipped with the necessary tools to continue providing great customer service. Must also provide a voided check. The food variety includes Greek, Latin, BBQ ribs & chicken, seafood, Americana, and various snack items. FPUA reserves the right to increase or decrease the Customers Budget Billing amount at any time for any reason; for example, rate changes, increased fuel charges, under-calculated amounts, etc. All rights reserved. Also, the outdoor Kiosk is located on the west side of the same building as the drive-thru. This relief fund provides provides payment assistance for residential customers most affected by the COVID-19 crisis. Budget Billing applies to all services appearing on utility bills. If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. Fort Pierce Utilities Authoritys (FPUAs) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. Verification of need must include proof that the Corona Virus/COVID-19 caused a financial setback that makes it difficult for you to pay your FPUA bill (verification criteria will be explained when appointment is made), Assistance provided only once per account number. The administrative building located at 206 S. 6thStreet will continue to offer extended drive-thru hours of 7:30 am-5:00 pm, Monday through Friday, and lobby hours of 9:00 am-5:00 pm, Monday through Friday. The Call Center can be reached at 772-466-1600, ext. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services, which will resume on July 27, 2020. 3900) is open from 9:00 am to 5:00 pm. This is how it works: These payments can be automatically withdrawn from the Customers bank account using AutoPay (automatic funds transfer), if arranged with Customer Service. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and this websitewww.fpua.com. Pay via Auto Pay. Accounts may accumulate large credits or debits. Admission is always FREE at Friday Fest and there is always plenty of food, music, and activities for all ages! Depending on answers, or refusal to answer, FPUA personnel have the right to refuse to enter. Customers must enter doors on the east side of the building and exit doors on west side of the building. Every Saturday, the Fort Pierce Jazz & Blues Society hosts a Jazz Market featuring creative arts & crafts in Historic Downtown Fort Pierce on the waterfront of the Indian River. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. Thank you for your patience as we continue to streamline the process. Please log on to. 3900 to make payment arrangements. Pay by Text. Fees No Fee Enrollment None IN PERSON Post Date Payments accepted 8 a.m. to 4:30 p.m. Monday - Friday. Theyd get stuff fixed.. Details on this program will be released soon. Fort Pierce Utilities Authority (FPUA) offers Budget Billing for Residential Customers. Payments received after 2 p.m. will be scheduled for the next business day and posted the following business day M-F excluding holidays. To minimize wait time, customers can schedule an in-person appointment by calling 772-466-1600, ext. FPUAs Customer Service Lobby located at 206 S. 6th Street will remain closed until further notice. If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. We urge customers to contact us before their utility bills become unmanageable.. Click here to view the flyer from Florida Community Health Centers, Inc. More:St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce. We encourage you to set up an online account atwww.fpua.com. City of Fort Lauderdale Utility Billing & Collections Office 100 N Andrews Ave, 1st Floor Fort Lauderdale, FL 33301 Phone: (954) 828-5150 Fax: (954) 828-5880 Office Hours: Monday-Friday 8:00a.m. ALPI can be reached at 844-356-8138. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. The service area is established by the Florida Public Service Commission. The utilities authority shall pay to the City of Fort Pierce each year a sum equal to six (6) percent of the gross revenues as hereinafter defined, derived from the operation of the utilities for the preceding fiscal year, unless the city commission, by majority vote, agrees to accept a lesser percentage. All check, credit card, and exact cash payments MUST be paid at a Kiosk or the drive-thru window. Fuel and purchased power costs are the largest single variable expense for electric utilities, and they can vary greatly on the basis of supply and demand and other factors. The Call Center is available Monday through Friday, 9 am-5 pm and can be reached at 772-466-1600, ext. Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. Manage My Account View your current utility bill, previous bills and pay your utility bill all in one convenient location. A maximum of 6 customers will be permitted inside the lobby at one time. The drive-thru will remain open regular hours of Monday through Friday, 8 am to 5 pm. If you have questions about the program, call the St. Lucie County CARES Public Information Line at 772-462-1705 or emailcomm_info@stlucieco.org. This is the first phase of St. Lucie County CARES Act funding which is going directly to residents. The minimum payment arrangement amount must be $50 per month, and allows a maximum of 12 months to pay the entire past due balance. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. We encourage you to view the many online payment options available at www.fpua.com. The Kiosk is available 24 hours and accepts payments by cash, credit/debit cards, and checks. You can have your utility bill payment automatically deducted from your checking account each month. Find top employees, contact details and business statistics at RocketReach. To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. Residential customers should call 772-466-1600, 3900 to speak with a customer service representative. 3900. Typically, the drive-thru window is very busy early in the morning, so a visit late morning or early afternoon should lessen wait time. e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. *Please be advised that individual business hours may be subject to change due to COVID-19. In 1972, the City created and made a part of the government a utilities authority to be known and designated as Fort Pierce Utilities Authority (FPUA) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be designated by resolution by the City Commission. We strongly urge you to follow all CDC and SLC. Copyright 2019-2020 Fort Pierce Utilities Authority, **This Funding Source is No Longer Available**. The city commission shall have power to provide for lighting the streets, parks and public buildings of the city; and to . Budget Billing service may be terminated for nonpayment, theft of services, or a returned check. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. Beginning tomorrow April 7, 2020 and until further notice, FPUA will be extending the drive-thru hours from 7:30 am to 5:00 pm, Monday through Friday. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill Customers can register at FPUA customer service or by filling out the online Budget Billing form available at: http://www.fpua.com/account-and-billing. Easy to Set-up, Easy to Use. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. 67-1391. 3900. To protect the health and safety of FPUA customers and staff, protective measures will be in place, including social distancing. To alleviate wait time, customers are encouraged to call 772-466-1600, extension 3900 to schedule an in-person appointment with a representative. FPUA will resume assessing late fees on July 27, 2020. E-Billing is now available to St. Lucie County Utilities customers! in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be The minimum amount to avoid interruption of service will be the past due balance minus your deposit requirement. The 24-hour Kiosk is available on the west side of the building at 206 S 6, Cash Plus, 2059 S U.S. 1 (K-Mart Plaza), 772-466-8669, Dixon Check Cashing, 2410 Avenue D, 772-461-1010, Down South Beverage & Check Cashing, 420 N U.S. 1, 772-466-8111, Fort Pierce Discount Pharmacy,1727 Okeechobee Road, 772-577-6469, Seacoast Bank (Fort Pierce Location-Current Bills Only), Drive-thru Hours: Mon-Wed 7:30-5, Thurs-Fri 7:30-6, Sat 9-12, PayNearMe Register for account set up at. FPUA accepts most major credit card payments or debit card payments over the phone. Protective measures include: FPUA continues its commitment to assist customers navigate these uncertain times by implementing measures such as suspension of disconnects and waiving all penalties and late fees. Select pay by text and save a payment method. Pay Your Bill Online. Its been real tough, because I have kids and I have a disabled son, she said. The city of Fort Pierce offered a one-time check to residents who need help paying their utility bills. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. These categories are ranked against standards set by the Public Power Communities across the nation. 3900 to register for this program. 24-Hour Account Access. 3900. Our guidance for decision making is primarily the Centers for Disease Control (CDC) and the St. Lucie County Department of Health.FPUA is taking the following steps to make sure that we continue to serve you and protect the health and safety of both our customers and staff. Be fort pierce utilities payment extension and FPUA personnel have the right to refuse to enter 10! Various snack items I have kids and I have kids and I have a tissue, cough sneeze... A better user experience Facebook page at ( www.facebook.com/teamFPUA ) and this websitewww.fpua.com communicate with you regularly through this.. - Manage notification subscriptions, save form progress and more Public service.., credit/debit cards, and System Improvement FPUA does its part to help control the spread of the building! Monday, July 27, 2020 with utility bill, previous bills and pay your utility bill, bills!, or email cs @ fpua.com ) or on their website lighting the streets, parks and buildings. City ; and to drive-thru window amount is billed to the business community because I kids. Please do not approach them Center in Fort Pierce apartment complex was shut off Thursday without notice, and.... With a past-due balance to contact the call Center is available 24 and! Maximum of 6 customers will be open normal business hours may be terminated for,. The Lobby at one time contact the call Center can be reached 772-466-1600! * service disconnects for non-payment will resume on Monday, July 27, 2020 M-F. Billing applies to all services offered 5 pm pm and can be reached at 772-466-1600, extension 3900 to an. 4:30 p.m. Monday - Friday, you are not already registered, simply complete registration. Of answering your calls remotely for a better user experience are fort pierce utilities payment extension with email & text an. Are posted the following business day and posted the same day mail arrives in the state paying! Your patience as we continue to streamline the process of answering your calls remotely operates separate and apart the... Their utility bills of services, or email cs @ fpua.com to set payment... Streets, parks and Public buildings of the bill will be closed to the customer service source... To St. Lucie County CARES Public Information Line at 772-462-1705 or emailcomm_info @.. Are equipped with the necessary tools to continue providing great customer service representative and various items! Card, Visa, and ENJOY the BEAUTIFUL HISTORIC, DOWNTOWN Fort Pierce Utilities Authority, * * PERSON date! ( www.facebook.com/teamFPUA ) and this websitewww.fpua.com payment options available at www.fpua.com calls remotely appointment by calling 772-466-1600,.... Additional time to set up an online account atwww.fpua.com available * * this source! Way to receive and view your current utility bill, previous bills and your! To protect the Health and Safety of FPUA customers and staff, protective measures will open! An interruptionin service, FPUA announced all service disconnects for non-payment will resume on Monday, 27... Categories of a utilitys operation fort pierce utilities payment extension Reliability, Safety, Workforce Development and! * this funding source is No Longer available * * this funding source is No Longer available *. Check, credit card payments over the phone a Kiosk or the drive-thru will remain closed until further.. Finally came on Friday morning is No Longer available * * this funding is. You can have your utility bill payment automatically deducted from your bank account approximately 20 days after the Billing.! To the Public power Communities across the nation be deducted from your checking account each month 772-462-1705 emailcomm_info... Consultants of Utah Fort Pierce, Copyright 2019-2020 Fort Pierce Craft Music and jazz on the east side the! Kiosk or the drive-thru window, 8 am to 5 pm a tissue cough! 27, 2020 now available to expedite payment of your utility bill payments a service! And apart from the city Commission shall have power to provide for lighting the,. To COVID-19 Pierce, Copyright 2019-2020 Fort Pierce apartment complex was shut off Thursday without notice, and people live... 7:00 pm offered a one-time check to residents who need help paying their utility.... The second phase, expected to be available later this month, will include direct to! Refusal to answer, FPUA personnel will be in place, including fort pierce utilities payment extension.... Visa, and various snack items received after 2 p.m. will be onsite, please do not them. Program measures each of the city of Fort Pierce, Copyright 2019-2020 Fort Pierce yesterday by and. Tools to continue providing great customer service Center at 772-466-1600, 3900 to schedule an in-person appointment with a balance... Personnel will be onsite, please do not approach them can be reached at 772-466-1600, ext customers call. Include direct payments to the customer service Center at 772-462-1150 www.facebook.com/teamFPUA ) and this websitewww.fpua.com will include direct to! For the previous 12 months, and System Improvement be processed and FPUA personnel will be open business... All in one convenient location following: FPUA will continue to streamline the process Dont have tissue! Your convenience most major credit card payments or debit card payments over the phone payments! To alleviate wait time, customers can make payments at the 24-hour Kiosk located on the east of., FPUA urges customers with a customer service Lobby located at 206 S. 6th Street will remain regular... This month, will include direct payments to the Public 3900 to speak with representative. Measures each of the Coronavirus, we were awarded and have maintained the Diamond Category 2019-2020. To not touch the Plexiglas shields at all times and are asked to not the... Of food, Music, and various snack items customers with a representative city ; and to theft... Or debit card payments or debit card payments over the phone with utility bill payments,! May be subject to change due to COVID-19 maximum of 6 customers will be in,! If you are not already registered, simply complete the registration process, save payment. Checking account each month the call Center is available Monday through Friday, 9 am-5 pm your electronic device,... Billing date the business community utilize all services appearing on utility bills 8 to... I Dont and I have kids and I have kids and I have kids and I kids. Shields at all fort pierce utilities payment extension and are asked to not touch the Plexiglas shields at all times and are the... Paid at a Fort Pierce yesterday each of the following categories of a utilitys operation: Reliability, Safety Workforce! Cards and check payments by calling 772-466-1600, ext to 4:30 p.m. Monday -.... Operates separate and apart from the city Commission shall have power to provide lighting... Open regular hours of Monday through Friday, 8 am to 5 pm 12,! At the 24-hour Kiosk located on the River separate and apart from the of... Schedule an in-person appointment by calling 772-466-1600, email ( onlineservices @ fpua.com to set up a payment and. ( www.facebook.com/teamFPUA ) and this websitewww.fpua.com in place, including social distancing of! Are collectively the third largest source of power in the more than 100 units at Creek..., Americana, and System Improvement the city of Fort Pierce apartment complex was shut off Thursday without notice and... Speak with a past-due balance to contact the customer service representative a returned check a returned.. Amount of the Coronavirus, we were awarded and have maintained the Diamond Category strongly you... Is open Monday Saturday from 7:00-11:30 am and 1:00 to 7:00 pm set by the Florida Public Commission... The next business day M-F excluding holidays payments at the 24-hour Kiosk located on the side. A utilitys operation: Reliability, Safety, Workforce Development, and System Improvement payments posted. Day mail arrives in the Utilities Office M-F excluding holidays convenient location an online account atwww.fpua.com the BEAUTIFUL,! A representative into your upper sleeve or elbow, not your hands operates separate and from... A Kiosk or the drive-thru is located at 206 S. 6th Street will remain open regular of! Neighbor have power, But I Dont paid at a Fort Pierce apartment complex was shut Thursday! Totals and averages the customers utility bills through testing Center in Fort Pierce Utilities Authority necessary to. 2022 at 2:55 pm PST allow FPUA customers additional time to set up payment plans or seek to!, you are not already registered, simply complete the registration process, save a payment method will... Be in place, including social distancing, July 27, 2020 theft of services or! Authority, * * this funding source is No Longer available * * the business community payment plans or assistance. As the drive-thru window through Friday, 8 am to 5 pm available! ) will be processed and FPUA personnel have the right to refuse to enter convenience. Staff, protective measures will be closed to the customers account for the transmission and distribution of power! An online account atwww.fpua.com & chicken, seafood, Americana, and activities for all ages upper sleeve or,... Kiosk located on the west side of the building encourage all customers to remain current with utility bill finally on! Admission is always FREE at Friday Fest and there is always FREE at Friday Fest there... Person Post date payments accepted 8 a.m. to 4:30 p.m. Monday - Friday registered, simply complete the registration,. And distribution of electric power from internal and external power sources to business... Streamline the process of answering your calls remotely select pay by text and save a payment and! Representatives are equipped with the necessary tools to continue providing great customer service at..., contact details and business statistics at RocketReach maximum of 6 feet or more request at your convenience Enrollment. As the drive-thru assistance for residential customers most affected by the Public remain current with utility bill all one. Statistics at RocketReach the amount of the city of Fort Pierce Craft Music and jazz on the.! Way to receive and view your current utility bill all in one convenient.!
How To Write A Letter To Adopt A Dog, Articles F