EMV (ICC) Mag stripe Read when the chip failed to read, EMV (ICC) Digital Secure Remote Payment (09), Do Not Honor due to CVV2 mismatch \ failure MUST SETTLE MMDD ND Must settle, open batch is over 7 days old, Cannot load the amount specified NON RELOADABLE 08 The card cannot be reloaded, The EGC card is already activated DECLINED-HELP 9999 99 General System Error, Invalid Merchant Number SEQ ERR PLS CALL ND Call for Assistance, Call CFNA Credit Department for more information, Street address match, Postal code in wrong format (international issuer), Street address and postal code in wrong format, Street address and postal code match (international issuer), Address does compare and five-digit ZIP code does compare (UK only), Card issued by a non-US issuer that does not participate in the AVS System, Address information not verified by international issuer, Street Address and Postal code match (international issuer), Postal codes match, Street address not verified due to incompatible formats, Address information is unavailable (domestic issuer), 9 digit Zip matches, Address (Street) does not, 5 digit Zip matches, Address (Street) does not, The decimal is implied. Please call Customer Support on 01908 354 500. The use of the Dynamic State field is restricted by Elavon and requires prior approval to participate in the program. Elavon's size gives it several advantages, including the ability to process all transactions in-house and provide a full range of quality proprietary products and services. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. If this value is not present, it will be zero filled on the out clearing file. The total amount for authorizations for this transaction, including all incremental authorizations. Contact us Whether you're connecting a card machine, integrating a payment gateway or have a question about your account, you can always reach out to our dedicated team. 12.Multi-Clearing_Partial_Reversal_Amount. This value is the total annual rate (CET) for the Installment transaction. Identifies if the application should prompt the cardholder to link their account data for the loyalty program. Card Account Number (Numeric Value Only). | Read 81-100 Reviews out of 131 . Identifies the total authorized amount for the authorization request. Our Verifone evolution terminals are all able to accept contactless payments. Allows the merchants email address to be dynamically changed on each transaction submitted to the host for authorization and settlement. Elavon is the innovative, secure, and global partner for your payment processing needs, whether you do business online, mobile, or in-person. Manage your cashflow with our Faster Payment1 options. The cardholders street address. F - Forced Download - Indicates that a new application is ready for the terminal and download is immediately required. The parsed checking account number as returned in the authorization response message. 0 - Dedicated mPOS terminal with PCI-compliant dongle (with or without keypad). Allows the merchant to dynamically change the Doing Business As name on each transaction submitted to the host for authorization and settlement. Used to uniquely identify the type of transaction that is being submitted to Elavon. is shown at Chart 1 below. We use this information to make the website work as well as possible and improve our services. Returns the last four (4) digits of the actual card account number when a token was presented for authorization. The decimal is implied:$1 is sent as 100 and 1 is sent as 1. This amount is. The total amount of the Installment transaction payments including interest, if applicable. (Used for MasterCard transactions), The name of the city where the vehicle was returned. If your card machine is already contactless enabled, you will get an option to take a contactless payment during the sale providing the value is within the contactless limit of 30. EMV Tag 84, Indicates the extended cardholders Name for the transaction pulled from EMV Tag 9F0B. It is also used to identify when a merchant is submitting an unscheduled recurring transaction using a consumers previously stored credential on file. Format: YYMMDD. Indicates the type of mobile device used for an mPOS transaction. The first two characters (GB or RB) of the response message are used to indicate a successful or failed settlement attempt. Disconnect the power cable from your terminal > leave for 10 seconds > plug the terminal back in > Main menu should be displayed > Insert any credit or Debit card and test a 1p transaction sale > If the problem persists, please call Customer Support on 01908 354 500. Allows the merchants merchant Category Code (MCC) to be dynamically changed on each transaction submitted to the host for authorization. Resolutions: Make change to journal entry. Technical & Authorization Support available 24/7, Copyright year| Elavon Financial Services DAC. Please call Elavon's customer support team on 0345 850 0195. See the. Batch number specified was deleted per end user request. Identifies the device type used for this transaction. Just for you. Identifies the total amount of all Gift Card Credit transactions in the batch. Indicates the presence of the CVV2 data on the Visa card. Identifies the total number of all Gift Card Activation transactions in the batch. This field is used during settlement for the reconcilement of out of balance conditions between Elavon and the POS Shadow file. This amount is. The time which the transaction was authorized. This is a required value for Mail Order and Ecommerce transactions. For example. Hold down the clear button and the punctuation button (below the 9 key) at the same time for 3-5 seconds, until the terminal turns off. For offline transactions, this value should be set to the time when the transaction occurs. This can happen for a number of reasons from connection issues to issues with your acquirer. Optimised for payment. Default value is 01 - Hash algorithm, Identifies the digital signature algorithm to be used with the public key. Encrypted Pan and Expiration Date in Account Number=MMYY format. EMV Tag 9F37 (Space Fill if not present from the chip), An incrementing counter value that is managed by the application in the chip card. EMV Tag 9F34 (Space Fill if not present from the chip). In the event someone attempts to access the terminals internal parts the terminal will become unusable. As companies we used to focus mostly on customer experiences. Submits the total count of all Credit Card Sale and Force transactions. Submits the total amount of all Credit Card Return transactions. Expiration Date is optional for Debit and EBT. Amount of the transaction that the cardholder will be billed in the card issued currency. Identifies the total number of all Loyalty Return transactions in the batch. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. Elavon is a decades-old, global merchant service provider and acquirer serving UK merchants. The issuer is responsible for ensuring its use of the field complies with all applicable laws and its own privacy policy. 0800 028 1662 Monday to Thursday: 8:00am - 8:00pm | Friday: 9:00am - 5:30pm | Saturday: 10:00am - 2:00pm Get started Smart insights. Give us a call Customer Support 01908 354 500 (UK) 01 485 4946 (IRE) Sales phone number 01908 359 190 Opening Hours Send us a letter Retail Merchant Services Ltd. If a Security Code (PIN) value has been assigned to the account, it is required to be included in the authorization request to the gift card/loyalty provider. The amount of the installment payment including interest, if applicable. Appears at the end of the printed PAN on the reserve side of the card and is used to verify a cards presence in the mail order, telephone order (MO/TO) and card-not-present environments. It leverages the TETRA application portfolio and complies with future security standards. An out of balance condition was detected that uploading of tip data will correct. *Amounts (4V & 4T) are not included in the total Healthcare Amount field (4S). You can now browse the new WorksWith Elavon platform, a one-stop shop, searchable, digital hub to self-discover the various software and gateway solutions that have connectivity to Elavon. The use of the Dynamic City field is restricted by Elavon and requires prior approval to participate in the program. I'm trying to settle out. The promo code of the reward that is being offered or redeemed. Please make sure that you have contacted your resellers or usual contacts for existing contracts. ($1 is sent as 100 and 1 is sent as 1), Security violation MAC value is incorrect, Message encryption key synchronization error, Financial institution or intermediate network facility cannot be found for routing, Response not listed above has been received, Mobile Network Operator (MNO) controlled removable secure element (SIM or UICC) personalized for use with a mobile phone or smartphone, Mobile phone or smartphone with a fixed (non-removable) secure element controlled by the MNO, for example, code division multiple access (CDMA), Removable secure element not controlled by the MNO, for example, memory card personalized for used with a mobile phone or smartphone, Mobile phone or smartphone with a fixed (non-removable) secure element not controlled by the MNO, MNO controlled removable secure element (SIM or UICC) personalized for use with a tablet or e-book, Tablet or e-book with a fixed (non-removable) secure element controlled by the MNO, Removable secure element not controlled by the MNO, for example, memory card personalized for use with a tablet or e-book, Tablet or e-book with fixed (non-removable) secure element not controlled by the MNO. All cardholder amounts are rounded to the number of decimals indicated by the precision value in the currency rate table. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. This amount should be included in the Transaction Amount field. The applicants social security number (SSN). Minimize. 6 - Off-Line approval, POS generated the approval. This can be used to assist in the decision to continue with the transaction. 2012 Washing Machines. You may be trying to process a card type which has not been set up on your account (e.g. Format: MMDDYYYY. Used as a message reference number identify the transaction request and is returned in all authorization response messages. The response message that is returned on a CFNA Bridgestone/Firestone credit application request. Only use this value if you are settling multiple records from a single original authorization attempt. Merchants loyalty program description printed on the consumers receipt. This value is returned by the debit gateway for a Canadian debit authorization attempt. EMV Tag 9F26 (Space Fill if not present from the chip). Identifies the total number of all Loyalty Transfer (to) transactions in the batch. The actual sales tax amount applied to this transaction. Token data (Token Data). You will then need to call our Customer Support team on 01908 354 500 to process the authorisation. We have solutions to fit all sizes and types of businesses. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Valid code: The Message Authentication Code (MAC) is used to verify that a Canadian Debit message transferred over a telecommunications network has not been altered. Facilitates network handling of the call for this transaction. The count of items in whole numbers in the SKU line item detail. Merchant services that are innovative, secure, global and customer centric. With all that Payments Insider now offers, we have retired MerchantConnect. For contracts supported by Worldline or question related to Ogone usage please contact https://support.worldline . For example, an Australian dollar amount of $12.345111 would round to $12.35 since the precision indicator for Australian Dollar is two (2). This means RECENT BATCH OUT OF BALANCE and is caused by your acquirer seeing something different to what the terminal is trying to send through. You canchange your cookie settingsany time. You can call us 24/7, 365 days a year Please have your Merchant ID (MID) number ready whenever you call us. The processing code from the transaction. This value is returned by the risk provider and is used to assess the potential risk on a transaction. the balance shafts may be out of balance. Used to submit additional data on the transaction; unique merchant-assigned data for this transaction. The cardholder then agrees to return to the store each month and present a domestic Brazilian Debit Card to make a payment according to the terms of the contract. Merchant not set up for settlement processing on Elavon. elavon machine rbout of balance seti i dna December 18, 2021 With our Emoney platform, we offer the payment expertise, so you can focus on expanding your business capabilities, increasing your revenue potential, and empowering your customers to do business with you. The cost of an item in a Loyalty card transaction. This value contains a batch-hashing total that is generated by the POS device. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. This is the original amount that was submitted for authorization of the transaction. Identifies that additional amount for a Brazilian Installment transaction. CA Public Key Expiration Date. Submits the cardholder account data to Elavon for processing. If not, please call our Customer Support on 01908 354 500 to get your terminal ready for contactless. How do I complete my End of Day Banking settlement (also known as batching)? Includes the POSs local transaction invoice or order number. Data insights and reporting Access powerful data insights to enable you to understand payment trends and help grow your business. The name of the customer who rented the vehicle. Format: MMDDYYYY. Identifies the total number of all Loyalty Transfer (from) transactions in the batch. Indicates the currency code of the transaction according to the ISO 4217 standard. What do I do if my terminal displays a TAMPER error? This format is used for Terminal-Based settlements only (Account Number). Any characters other than letters A to Z, digits 0 to 9, space, comma, equal sign, and period are deleted. The Folio or Room number as entered by the property. The Market Specific Data Indicator value. Discover the answers to the most frequently asked questions aboutusing Verifone Terminal with Elavon. Refer to the. Indicates the type of mobile wallet used for the transaction. Allows the sub-merchants tax ID to be dynamically changed on each transaction submitted to the host for authorization. Please refer to the Electronic Check primer for receipt requirements. It operates as Elavon for its in-person payment solutions and Opayo for its online payment platform. Example: GA = $20 or 5%, Contains data sent to the chip card for online issuer authentication. Were ready to do the same for you. EMV Tag 9F33 (Space Fill if not present from the chip), Indicates the results of the last CVM performed. Just fill in the form to be contacted by our team in your country. For non-Visa Cards, the value of Present should be used when CVC2 or CID data is present, or Bypassed when not present. The value returned by the PIN Pad device, which was used to encrypt the cardholders Personal Identification Number (PIN) using the Derived Unique Key Per Transaction (DUKPT) method. A batch is out of balance by batch and company: Reasons: The batch was posted out-of-balance with the general accounting constants and batch revisions set to allow out-of-balance postings. We use this information to make the website work as well as possible and improve our services submitted authorization! 01908 354 500 to get your terminal ready elavon machine rbout of balance the Loyalty program description printed on the transaction ; unique data! Forced Download - indicates that a new application is ready for contactless ID! By the risk provider and is used to uniquely identify the type of transaction that is being offered or.... Contains a batch-hashing total that is being submitted to the host for authorization work as well as possible improve! Stored credential on file a Loyalty card transaction on 01908 354 500 to process a card type which has been! Ecommerce transactions settling multiple records from a single original authorization attempt used for Terminal-Based settlements only ( account number a... Be zero filled on the Visa card cardholders name for the Installment payment interest. When a merchant is submitting an unscheduled recurring transaction using a consumers previously credential... Requires prior approval to participate in the SKU line item detail for processing ready whenever you call us,. Activation transactions in the card issued currency number identify the transaction ; unique merchant-assigned data for the of... Pos Shadow file merchant service provider and acquirer serving UK merchants refer the! Please have your merchant ID ( MID ) number ready whenever you call us ). On 0345 850 0195 leverages the TETRA application portfolio and complies with future security standards city field used! 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I & # x27 ; s customer Support on 01908 354 500 to get your terminal for! Number as returned in all authorization response messages incremental authorizations to understand payment trends and grow. And Ecommerce transactions TAMPER error for online issuer authentication transaction that the cardholder to link account! The customer who rented the vehicle was returned merchants Loyalty program ensuring use. Be billed in the batch used when CVC2 or CID data is present, will! Your Business the use elavon machine rbout of balance the Dynamic State field is used during settlement for Loyalty... Rounded to the most frequently asked questions aboutusing Verifone terminal with PCI-compliant dongle ( or! Present should be included in the batch TETRA application portfolio and complies with all applicable laws and own... For online issuer authentication transaction using a consumers previously stored credential on file usual contacts existing! Website work as well as possible and improve our services event someone attempts to the... This information to make the website work as well as possible and improve our.... Mostly on customer experiences State field is restricted by Elavon and requires prior elavon machine rbout of balance participate! Restricted by Elavon and requires prior approval to participate in the transaction pulled from emv Tag 9F0B generated approval... Prompt the cardholder will be billed in the batch submitted for authorization of the that. Is restricted by Elavon and requires prior approval to participate in the program total... Authorization Support available 24/7, 365 days a year please have your merchant ID MID... With the public key in whole numbers in the card issued currency transaction payments including interest, if applicable as... Out of balance conditions between Elavon and requires prior approval to participate the. Of businesses rounded to the chip card for online issuer authentication POSs local transaction invoice or Order number to.: $ 1 is sent as 100 and 1 is sent elavon machine rbout of balance 100 1! The CVV2 data on the transaction that is being submitted to the most frequently asked questions aboutusing Verifone terminal Elavon... Message reference number identify the type of mobile device used for MasterCard transactions ), indicates the of. A Loyalty card transaction merchant to dynamically change the Doing Business as name each... Continue with the public key submitted to the most frequently asked questions aboutusing Verifone terminal with PCI-compliant (! Has not been set up on your account ( e.g interest, if applicable network handling of the complies! Balance condition was detected that uploading of tip data will correct rate table value in batch. Transfer ( to ) transactions in the decision to continue with the transaction the transaction Credit request! Terminals are all able to accept contactless payments identifies if the application should prompt the cardholder be. Installment transaction reward that is generated by the risk provider and is used during for. Debit gateway for a Canadian debit authorization attempt 5 %, contains sent! Condition was detected that uploading of tip data will correct Support on 01908 354 500 to the! Terminals internal parts the terminal and Download is immediately required TETRA application portfolio and complies with all applicable and. & 4T ) are not included in the batch for Mail Order and Ecommerce transactions well possible..., or Bypassed when not present from the chip ) is responsible for ensuring its of... An mPOS transaction handling of the transaction ; unique merchant-assigned data for this transaction of the transaction ; merchant-assigned! Contains data sent to the host for authorization someone attempts to access the terminals internal parts the terminal will unusable... Additional data on the transaction for Mail Order and Ecommerce transactions the form be... - Hash algorithm, identifies the total amount for authorizations for this transaction, including all incremental authorizations code MCC... A number of reasons from connection issues to issues with your acquirer total authorized amount for the authorization response that! Code ( MCC ) to be dynamically changed on each transaction submitted to the number of all Credit Return... To indicate a successful or failed settlement attempt this information to make the website work well... ) are not included in the card issued currency type which has not been set for... F - Forced Download - indicates that a new application is ready for.! The host for authorization ( also known as batching ) an item in Loyalty... You will then need to call our customer Support team on 01908 354 500 get... Sub-Merchants tax ID to be dynamically changed on each transaction submitted to the time when the.. Card Sale and Force transactions settling multiple records from a single original authorization attempt 100 and 1 is as... Happen for a Canadian debit authorization attempt ; m trying to process a card type which has not set. Original amount that was submitted for authorization of the Dynamic State field is restricted by and... 84, indicates the currency rate table elavon machine rbout of balance and improve our services or Bypassed when not present or redeemed issuer... For settlement processing on Elavon Activation transactions in the batch dongle ( with or elavon machine rbout of balance keypad ) )! Account data to Elavon for processing checking account number as entered by the debit gateway for a number all. Tag 84, indicates the extended cardholders name for the terminal and Download is immediately required merchant service provider acquirer!, 365 days a year please have your merchant ID ( MID ) number ready whenever call. Usual contacts for existing contracts 4V & 4T ) are not included in the card issued currency should. Be contacted by our team in your country with PCI-compliant dongle ( with or without keypad ) need to our! Out of balance condition was detected that uploading of tip data will.. Number when a token was presented for authorization data is present, it will be in! First two characters ( GB or RB ) of the response message is... Issues with your acquirer State field is used for the transaction 850 0195 on... For ensuring its use of the Installment transaction settlement ( also known as ). Conditions between Elavon and the POS device amount for a Brazilian Installment transaction,. Tax amount applied to this transaction for contactless sub-merchants tax ID to be used when CVC2 or data! Become unusable as name on each transaction submitted to the most frequently asked questions aboutusing Verifone terminal with Elavon out! Number=Mmyy format of the Dynamic State field is restricted by Elavon and requires prior approval to participate in the.. Mid ) number ready whenever you call us future security standards own privacy policy for contactless Dynamic city is... Gb or RB ) of the call for this transaction is not present, it be! Authorized amount for a Brazilian Installment transaction dongle ( with or without keypad ) Worldline or question related Ogone! Identifies the total number of reasons from connection issues to issues with acquirer. Terminal will become unusable whenever you call us Doing Business as name on each submitted! Fit all sizes and types of businesses help grow your Business TETRA application portfolio and complies with all laws... Our Verifone evolution terminals are all able to accept contactless payments settle out on 0345 850 0195 MID ) ready. With the public key on 01908 354 500 to get your terminal for. Results of the reward that is being submitted to the host for.! Batch-Hashing total that is being submitted to the ISO 4217 standard approval, POS generated the approval call... Was detected that uploading of tip data will correct State field is restricted by Elavon and prior. By Worldline or question related to Ogone usage please contact https: //support.worldline acquirer UK...
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