For Air Ticket Contact Our Airlines Ticket Booking Office Or, Copyright Reserved By zooFamily - Organisers: Airways Office | Travelzoo Bangladesh Ltd | Zoo Travel Technology | Travel News BD | Airlines Office, Luthfe Ali Feature of Bangladesh Aviation And Travel Industry, Dhaka to Coxs Bazar cheap air ticket and flight schedule. It's great to see Air New Zealand is now actively offering promo codes to those seeking a small discount on their next flight with the Kiwi airline. Alternative methods to contact Air NZ, Air New Zealand call center waiting times. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. Air New Zealand describes the Christchurch International Lounge as "A sleek, well-equipped and comfortable lounge. eligible Air New Zealand flights, as well as many partner airline and If you received an email for your booking, the .pdf file in the email has the booking reference in the file name e.g. Air New Zealand offers scheduled flights between Singapore and Auckland / Heres an important tip if you are experiencing long waiting times at the Air NZs call center: Instead of competing for time with the call center in New Zealand jump the line by dialing the ones in other countries Australia, Singapore, Hong Kong, etc. Air New Zealand head office. For an average discount of 65% off, buyers will grab the lowest price discounts up to 65% off. Singapore Airlines Air Cargo For cargo-related enquires, you may find the contact information here. Private Bag 92007 Airpoints enquiries - New Zealand 0800 247 764. Colombo 01 Our airline is not only world-renowned for providing outstanding passenger journeys. Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 New Zealand Phone: +64 9 357 3000 Email: Airpoints. A: If you need to make changes to a flight, you can do it online by visiting the Manage Booking section on airnewzealand.co.nz website. If you need help with a reservation made not through the Air New Zealand website/app but with a third-party such as OTA, travel agent, etc try contacting their sales office for quick assistance. Learn more about attaching data loggers, tracking and monitoring devices to shipments, For more information on booking a domestic New Zealand shipment. Cau Giay District Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). You can call back and speak to another agent (she may have more experience or training) or ask to talk with a supervisor. Check the difference in price of your plane ticket to New Zealand from Singapore when travelling in Economy, Premium economy, Business or First class. A: If you want to report a missing baggage/property fill out the online form: airnewzealand.com/aircraft-lost-property-form. Auckland 2022. Air New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 . Good travel agents have air teams behind them (who have relationships with airlines), often work via a bigger agency, or with support of incredibly strong networks and connections. Booking through a travel agent can be a game-changer! Mumbai 400 021 Lastly, email is basically handled by humans. Travelers can rate the services below with British Airways. Wellington. 302 Cau Giay Street, Dich Vong Ward Tel: +64 9 379 3209 / 0800 808 909 (Reservation freephone) For ticketing and reservations enquiries, please call +64 9 379 3209 / 0800 New Zealand. You will need your booking reference and the last name on the booking. Maharashtra, India India. You can also complete a MEDA form, or find out more about flying with a medical condition. Mailing Address: PO Box 4290. Official Facebook), Air New Zealand Cabin Crew (photo credit to Npoles CP 03810Mxico, DF.MxicoPhone: (55) 9000 2558 or (55) 9000 2560Email:airnz@discovertheworld.com.mx, Travel Directions (Pty) LtdHoliday House, 158-160 Hendrik Verwoerd Drive,Randburg, 2125, South Africa, Travel House (Pvt) Ltd147 Mbuya Nehanda Street,Harare, Zimbabwe, Discover Israel 52, Yesha'ayahu Street (Suite 1/0)Tel Aviv 62494, Israel, Tel: +972 3 560 16 16Fax: +972 3 560 16 36, Apollo Flight Center3 Al Sherouq BuildingKarama, 7647, Dubai, Axxess Travel 22 Rue Duquesne, Espace Mozelle, Noumea Phone: 687-286 677 Email: airnznoumea@airnz.co.nz, International Airport, Rarotonga Phone: 682-26 300 Email: rarotongatravelcentre@airnz.co.nz, Suite 37, 1st Floor International Arrivals Concourse Nadi Airport Phone: 679-672 2955 Email: airnzfiji@airnz.co.nz, Queensland Insurance CentreVictoria Parade, SuvaPhone: 679-331 3100Email: airnzfiji@airnz.co.nz, Pelenis Travel Agency Alofi, Niue Phone: 683-4317 Email: pelenistravel@niue.nu, Vaima Centre, Papeete Phone: 689-540 740 Email: airnztahiti@airnz.co.nz, Kingdom Travel Centre Vuna Road, Nuku'alofa Phone: 676-23 192 Email: info@travelcentre.to, Surata Tamaso Travel Kumul Highway, Port Vila Phone: 678-22 666, Cnr Vaea & Convent Streets Apia Phone: 685-20 825 Email: airnzsamoa@airnz.co.nz. Closed Live chat is slightly different as there are many technologies (including AI and machine learning) that airlines can implement to get a chatbot operator experience. If youre looking for special-purpose emails (for different airline departments), weve compiled them in the table below: Air New Zealand does provide support via live chat (online chat on the website) for its customers. Travelers report that the Air New Zealand helpline in Singapore (800 8525 021) has much shorter wait times sometimes just a few minutes. Reservation: 24 hours daily. If added online, the first bag charges are $30 for domestic flights within New Zealand, $55 for select flights to/from Australia and the Pacific, and $90 for all other long-haul flights. Auckland Airport As part of the alliance Air New Zealand has expanded its international long-haul network and now operates services between Auckland and Singapore offering you greater connectivity and . *Allprices are quoted in Singapore Dollars (S$). Enquiries handled by Air New Zealand Singapore Office including: Mobile &WhatsApp Tuesday, Thursday and Saturday: 9:30 am to 5:00 pm Cheaper than you think. Book flights from Europe to New Zealand, Los Angeles, the Pacific Islands and other destinations with Air New Zealand Europe. If you're unable to find the answer from local agent, please contact Air New Your Airpoints number if you have an Airpoints related enquiry. Airpoints, Air NZs loyalty program, provides dedicated phone numbers for its members. You may receive an auto reply right after you send the message to one of the Air NZs email addresses (it will be marked as such), but after some time you can expect a reply from a real person. No answer? The goal of this article is to help you get the answer from Air New Zealand as quickly as possible. , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. recommending complete pricing freedom from January 1, 2026. If you need further assistance with changing flight, call the main customer service phone number: +64 9 357 3000. If you have trouble hearing we can provide TTY assistance - Call 18001 0800 028 4149. More contact details - Contact directory. Bangkok Office Browse discounted flights to Asia (40% 80% off). A: If you want to enquire about the Koru programme call 0800 736 000 (from New Zealand) or +64 9 375 0285 (from overseas). HanoiCity Office Fax: +64 9 256 8435 Use this link to connect with Air New Zealand customer service on WhatsApp: wa.me/64273095750. ColomboOffice (GSA) If you hate dealing with airlines customer care, consider using a travel agent to book your flights. Engineering and Maintenance. You can reach your local Air New Zealand office for: Sometimes you may wish to formally file a complaint with the hope that someone will address your concerns quickly. Delayed refunds. Bangkok 10330 Al-Sawan Bldg. Fortunately for Air New Zealand customers, they can now get support via a dedicated WhatsApp number +64 27 309 5750. It will help if you are comfortable with that language, but generally, the hotline staff also should speak English. Tel: +961 1 789 987 Please try again later. Lines are open 24 hours every day, including weekends and public holidays. The Kiwi carrier is also coming in for a landing on its own-branded credit card, CEO Greg Foran has confirmed . Courtyard by Marriott Tbilisi However, at times when the airline gets hit with an unprecedented wave of calls amid mass cancellations, even frequent flyers with the Airpoints status are facing lengthy waits. You can contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services. Arrivals and departures. Airline offices answer significantly fewer calls than the main call center, so they can provide their customers direct assistance over the phone, without waiting times. In the United Kingdom, you can lodge a complaint directly with AviationADR a dispute resolution scheme approved by the Civil Aviation Authority. Discover the Fiji Islands and the South Pacific with Fiji Airways flights, a Oneworld member and a global leading 4-Star Skytrax awarded airline. Singapore Airlines Air Cargo Office In this article, our experts have compiled the best ways (and important tips) to get in touch with Air NZ staff for quick assistance and troubleshooting. Alternatively, you can call the Air NZ Contact Center at +64 9 357 3000. The ACA works as the ombudsman (an official appointed to investigate individuals complaints against a company) to help you resolve problematic issues or concerns with an airline and it provides a free and independent service to airline customers. For Airpoints information, please see: Travel benefits with Singapore Airlines. ticket changes, cancellations, and refunds. Dont wait on hold: message Air NZ directly, Get help from Air New Zealand sales office, New Zealand Contact Center / Customer Service, Worldwide Contact Center / Customer Service, Assistance for customers with disabilities (New Zealand / US / TTY services), Air New Zealand Mumbai Office, Global Destinations, 1st Lane, Hindu Colony, Dadar (e), Mumbai 400014, Air New Zealand Tel Aviv Office, Discover Israel 52, Yesha'ayahu Street (Suite 1/0), Tel Aviv 62494, Air New Zealand Jakarta Office, Discover the World Marketing, H R Rasuna Said Kav.20, Jakarta 12940, Air New Zealand Kuala Lumpur Office, Discover the World Marketing, Office Suite 19-10-1, Level 10, UOA Centre, No 19 Jalan Pinang, Kuala Lumpur 50450, Air New Zealand Mexico Office, Discover the World, World Trade Center, Montecito No. Singapore to New Zealand round-trip fare includesairport taxesof S$150. Message us anytime, anywhere. 9th Floor, Emerald Tower National cargo (domestic New Zealand) Regional airport cargo contact details. For more information about international shipments, discover our help pages. resasia@airnz.co.nz. New Zealand regional office - international cargo general cargo enquiries, Street address:Ogilvie CrescentAuckland International AirportAuckland 2022New ZealandMapPostal address:PO Box 53096Auckland International AirportAuckland 2022New Zealand, 0800-747-777Email general cargo enquiries: CSBookings@airnz.co.nz, Qantas Freight TerminalPerth Airport 24 Affleck Rd, Ascot WA 6105Map, Qantas Freight Terminal9 Sir Richard Williams Ave, Adelaide Airport SA 5950Map, Qantas Freight TerminalGold Coast Airport, 16 Eastern Ave, Bilinga QL 4225Map, Qantas Freight TerminalSydney Airport322 Link Rd, Mascot NS 2020Map, AirNewZealand Cargo1-800-422-076Email AirNZ Cargo: auscgo@airnz.co.nzQantas FreightPh: 13-12-13Email Sydney office: freightcustomerservice@qantas.com.au, Qantas Freight TerminalMelbourne AirportCnr Service and, Francis Briggs Rd, Melbourne Airport VI 3043Map, 1-800-422-076Email Melbourne office: auscgo@airnz.co.nz, Qantas Freight TerminalBrisbane Airport23 Qantas Dr, Eagle Farm QL 4007Map, 1-800-422-076Email Brisbane office: auscgo@airnz.co.nz, 1-800-422-076Email Perth office: auscgo@airnz.co.nz, 1-800-422-076Email Adelaide office: auscgo@airnz.co.nz, Qantas Freight TerminalDakota Court, Aeroglen QL 4814Map, 1-800-422-076Email Cairns office: auscgo@airnz.co.nz, 1-800-422-076Email Gold Coast office: auscgo@airnz.co.nz, Qantas Freight TerminalCnr Long and Johnson Road, Hobart TS 7018Map, 1-800-422-076Email Hobart office: auscgo@airnz.co.nz, +676-28-283Email Tonga office: nzcargo@freightcentre.to, +685-20-825 ext 210Email Samoa office: csbookings@airnz.co.nz, Airport Services Rd, Avarua District, RarotongaMap, Email Los Angeles office:cargobookingslax@airnz.com, 944 North Field RoadSan Francisco, CA 94128Map, Exports: 1-650-821-0090Email San Francisco office: cargobookingssfo@airnz.comImports: 1-650-737-4880 Extn 4877 or 4878, 836 Patton DriveTower BChicago IL 60666Map, Land Air Express4900 St Joe Blvd, Suite 100College Park, GA 30337Cut off: 19:00Map, Land Air Express1061 Texan Trail Hwy Ste #100Grapevine, TX 76051Map, 1-281-869-8021Email Dallas Ft Worth office: airnz@atc-aviationusa.com, 1-808-833-5151 - Delivery1-310-646-9891 - BookingsEmail Hawaii office: cargobookingslax@airnz.com, 1-305-421-9925Email Miami office: bookings@oneskyair.com, 6041 W. Imperial HwyLos AngelesCA 90045Map, 1-310-646-9891 Bookings: nyccargo@airnz.comSales: sales-us@haegroup.com, 1-773-686-9837Email Chicago office: nzcargo@airnz.com, 1-281-869-8021Email Atlanta office: airnz@atc-aviationusa.com, Land Air Express15550 Export PlazaHouston, TX 77032Cut off: 18:00Map, 1-281-869-8021Email Houston office: airnz@atc-aviationusa.com, Pacific Air Cargo111 Keehi PlaceHonolulu, HI 96819Map, North California, Colorado, Utah, Oregon and Washington, ACI Air Cargo Inc - Suite #110 - 4840 Miller RoadRichmond, B.C, V7B 1K7, Canada Bookings1-604-273-5135Bookings & Sales: nz.bookings@expaircargo.com, Mullen Trucking424 Aviation Rd NECalgary, AB T2E 8H6Map, Air Canada CargoToronto Pearson Int'l Airport2580 Britannia Road EastMississauga, ON L4W 2P7Map, Air Canada CargoPierre-Elliott-Trudeau Int'l AirportCargo North Sector2200 ReverchonDorval, QC H9P 2S7Map, 1-403-250-8663Bookings & Sales:nz.bookings@expaircargo.com, 1-905-673-6750Bookings & Sales:nz.bookings@expaircargo.com, 1-514-874-1851Bookings & Sales:nz.bookings@expaircargo.com, Narita International Airport,Chiba 282-0011, Rm 6N005, Passenger Terminal Building, Hong Kong International Airport Lantau, Hong KongMap, +852-2769-8660Email Hong Kong office: hkgcargo@airnz.co.nz, 12/F, CITIC Square1168 Nanjing Road WestShanghai 200041Map, +86-21-6835-2896Email Shanghai office: pvgcargo@airnz.co.nz, Email Japan office: japancargo@airnz.co.nz, Worldwide Express Co. Ltd.16th floor, Sebang BLDG, 433 Seolleung-Ro, Gangnam-Gu, Seoul, ZIP: 06212Map, +82-2-560-7010 Email Korea office: yspark@wex.co.kr, Orient Air G.S.A. Office Hours Lumpini, Pathumwan Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. Singapore Changi Airport The New Zealand government has passed a law to completely end tobacco smoking by banning youth from buying cigarettes for life. A: To contact Air NZ in the United Kingdom, call phone number 0800 028 4149. No. Beirut, Lebanon Fax: +64 9 379 3043 Frankfurt Phone: +49 69 693 592 Fax: +49 690 59330 Hours: 0900 - 1800, Monday to Friday Email: info.de@kales.com. As a last resort head for the foreign language-speaking call center. Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). Baggage Services. . international airlines offers scheduled commercial flights between New Zealand and > Further information. Include nearby airports in your search. Baggage. Auckland A: To contact Air NZ in Fiji, call 679-672 2955 (Nadi) or 679-331 3100 (Suva). Be the first to hear about our latest airfare deals and special offers. And there's plenty of more ways he can help. So heres our advice: before you start calling the helpline, try to get a quick fix by contacting them via social media channels. Singapore Airlines offers scheduled flights between Auckland and See Baggage Services Offices for lost luggage enquiries. You should receive a response within a few working days. Freight. Australia Cargo Office Hours: 8:30am - 5:00pm Monday to Friday SITA: SYDFSNZ. They dont even need to speak to the airline in most cases, since they have access to the backend of a booking system and are permitted to make changes to your reservation. Norway, Iceland, Philippines, Australia, Singapore, New Zealand and Canada. Air NZ team will often notice it immediately, ask you for a direct message, and respond privately. You can contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services. Fax: +64 9 256 0293 If you're unable to find the answer from local agent, please contact Singapore Airlines (24 hours Contact Centre in Auckland). Youd need to use a different approach for that: Getting help from Air New Zealand over the phone often means long waits. Airpoints is Air New Zealand's loyalty programme, and anyone in the world is . A: To contact Air NZ customer care when overseas, call the phone number +64 (0)9 357 3000. Check for up-to-date flight status information. Airport Office 19/ 20. Tel: +84 24 read more, Japan Airlines Mumbai Office Alternatively, you can call Air New Zealand customer service at +64 9 357 3000. Air New Zealand 185 Fanshawe Street Auckland 1010. A: To contact Air NZ in Canada, call the phone number 1866 351 9528. New Zealand Phone Numbers - Help & Contact - Air New Zealand - Plan; . Booking reference number Your Air New Zealand booking reference is a 6 character alphanumeric ending in "H". Similar to live chat are the social media messaging systems such as Twitter DM and Facebook Messenger. According to our tests, the average wait time for the Air New Zealand call center was between 10 and 40 minutes depending on when we were calling. Operating Hours: 7:00 am to 7:00 pm daily. Through our extensive domestic network Air New Zealand connects you to 20 towns and cities across New Zealand, and further afield to destinations across Australia, the Pacific Islands, Asia and North America. Tbilisi, Georgia First, you need to cancel your flight by logging in to the Change Bookingsection of the website. Lost and Found Office Tel: +91 22 2283 read more, ANA Jakarta Office Jakarta Office We know it all too well. Most airlines have still not adopted WhatsApp as a means of communicating with their customers. Just ask "What is my credit balance?" New Zealand. You can call our friendly team on 1-800-262-1234, or for further information on how you can ensure your trip is comfortable and hassle-free find out about our special assistance options. Tbilisi Office Deaf or hearing impaired? Airpoints enquiries - 0800 028 4149. Auckland Airport Baggage Services - Menzies Ticketing: 9:00 am to 5:00 pm (Mon - Fri) / weekend and public holiday - Tel: +995 32 2400 040 Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. When an airline cancels a flight or makes a change to your itinerary, travel agents have the power to handle this for you, on your behalf. Air New Zealand and Singapore Airlines are codesharing on each other's flights between London and Manchester to Singapore and onto Auckland and Christchurch. 24-hour Call Centre as below: Before boarding to Singapore Airlines, you may want to check the information for. We have direct flights to all of our nation's major Pacific Rim partners. Tel: +64 9 379 3209 / 0800 808 909 (Reservation freephone) Fax: +64 9 379 0097 Email: nz_reservations@singaporeair.com.sg . Room 603D, Lido office Tower Note: The Airport Office is an Operations and Administrative office only. You should receive a response within a few working days. Never share personal details on Facebook public wall, or on Twitter feed. It is basically the software you interact with on the webchat that can recognize the meaning of the sentences you type as well as mimic human speech. Visitors to site will no longer be required to show proof of vaccination or a negative test when entering an AirNewZealand Cargo site. Contact Us - International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com), International Cargo | AirNewZealand - Cargo (airnewzealandcargo.com). Contact Air New Zealand customer services, for reservations, baggage services, airport information and general enquiries. Contact us. Star Alliance since 1999. Visit the AirNewZealand Careers website for employment opportunities. The best thing: youll typically pay the same price for the flight ticket. Air New Zealand Official Facebook). HINO Suppliers and Dealers in UAE. 2023 AirlinesHubs. They can remove all that drama from your booking experience. A: To contact Air NZ in Australia, call the phone number 1800 132 476. Tel: +64 9 256 6630 Fax: +64 9 379 0097 Try typing talk to human, live agent, or something similar to tell the chatbot that your problem requires contact with a real person. Liberty Square N4 and he will do his best to retrieve it for you. Note that not all cabin classes are available for every destination or airline. Before requesting a refund, make sure to read Credit and Refund Information, You can check your credit balance by logging into the Credit View page. If you want to speak to Air NZ s staff about the issue, you can call 64 (0)9 366 2929. Visit Air Traveler Club to learn more. For example, theres no need to contact Air New Zealand customer service if you just want to check the status of your booking, change the date of your flight, or cancel your trip you can do this by visiting Manage Bookings section of Air NZs website (you will need booking reference number and passengers name to log in). And Air New Zealand's decision to buy the second half of Ansett, cutting Singapore Airlines out of the deal, contributed to Brierleys being able to do its own deal with Singapore. Monday to Friday : 8:00 am - 7:00 read more, Philippine Airlines Beirut Office A: To cancel a flight you can call Air NZ customer service at Air New Zealand. Auckland International Airport. Cargo track and trace search failed. 20 Airport Boulevard Singapore 819659 Postal address: PO Box 3 Singapore Changi Airport Singapore . Tel: +92 21 3278 read more, +880244612178 | +8801977569292 (Whatsapp). Book your flight on independent flight search website with 100% focus on Asia Pacific: Before booking a flight, check if any of these promotions apply to you: Updates on Air New Zealand regulations + promotions + cheaper flights. Air New Zealand is the flag carrier airline of New Zealand. Email: nz_feedback@singaporeair.com.sg. In April last year, two months after Air New Zealand bought Ansett, Brierleys sold Singapore Airlines all its Air New Zealand "B" shares for $285 million, or $3 a share. I graduated from Temasek Poly - School of Design . Hanoi, Vietnam Silver, Gold, and Elite members can receive assistance by calling 0800 247 764 (from New Zealand), 1-800-262-1234 (from USA) or 800 8525 021 (overseas, toll-free). For U.S. departures, bags added at check-in will be charged $110 per bag; see more details above. Olgivie Crescent You may find yourself talking to a bot at the beginning, but there is also a real operator waiting on the other side to help customers solve non-obvious issues. Flights to Asia Pacific. Travelers report that the Air New Zealand helpline in Singapore (800 8525 021) has much shorter wait times . Please select your location from the menu below. PO Box 53096. Singapore 918141. Singapore Airlines Auckland Contact Information; Auckland Reservation & Ticketing Office. TTY users phone 133 677 then ask for 1800 132 476. A: To contact Air New Zealand headquarters (corporate office with an address: 185 Fanshawe Street, Auckland, 1010 New Zealand) call 64-9-336-2400. A: If you want to check the status of your refund and check your travel credit balance, it can be done via the airnewzealand.com.au website. However, theres an email address that customers from Asian countries (China, India, Indonesia, Malaysia, Taiwan, and a few more) can use: resasia@airnz.co.nzfor reservations and general enquiries. Operating Hours: 8:00 am to 3:30 pm The airline operates Experienced customers suggest that the best time to call is early in the morning from 4am to 7am (call center time zone) for 24/7 hotlines or just right as the call center opens. Agency and Corporate Sales Phone numbers available by logging into Agent 360. COVID-19 Related Changes. If you feel sick, are awaiting a COVID-19 test result, are experiencing COVID-19 symptoms, or are required to isolate, please do not enter any AirNewZealand sites. Zealand bookings and enquiries center (24 hours) as stated below. Join 110,000+ smart travelers and start saving big on flights! 17/ 20. Star Alliance flights. Osaka Office Singapore to New Zealand round-trip fare includes airport taxes of S$150. Subscribe . Email us - It could be a question about your flight, something we've done to make you happy, or a way we could improve. Generally, Air New Zealand doesnt provide any e-mail addresses for its customer service. 1, Nan-Jing E. Road, TaipeiMap, +88-62-2100-8800Email Taiwan office: williamchen.tpe@worldwidegsa.com, C/O Fly UsUnit 4, X2 Hatton CrossEastern Perimeter RoadLondon Heathrow AirportTW6 2GE, +44-208-189-9259Email UK office: NZCARGO.UK@FLYUS.AERO, Sign Up here to receive our NZ operational updates, Email general cargo enquiries: CSBookings@airnz.co.nz, Email Sydney office: freightcustomerservice@qantas.com.au, Email Melbourne office: auscgo@airnz.co.nz, Email Brisbane office: auscgo@airnz.co.nz, Email Adelaide office: auscgo@airnz.co.nz, Email Gold Coast office: auscgo@airnz.co.nz, Email Tonga office: nzcargo@freightcentre.to, Email Samoa office: csbookings@airnz.co.nz, Email San Francisco office: cargobookingssfo@airnz.com, Email Atlanta office: airnz@atc-aviationusa.com, Email Houston office: airnz@atc-aviationusa.com, Email Dallas Ft Worth office: airnz@atc-aviationusa.com, Email Hawaii office: cargobookingslax@airnz.com, Email Miami office: bookings@oneskyair.com, Bookings & Sales: nz.bookings@expaircargo.com, Bookings & Sales:nz.bookings@expaircargo.com, Email Hong Kong office: hkgcargo@airnz.co.nz, Email Shanghai office: pvgcargo@airnz.co.nz, Email Taiwan office: williamchen.tpe@worldwidegsa.com, Airport Services Rd, Avarua District, Rarotonga. "E-Ticket booking ref A1234H.pdf". The team typically replies in a few minutes. Plot No. Airlineshubs Air New Zealand Air New Zealand Singapore office, Official website:https://www.airnewzealand.com/, Online Check-in: https://www.airnewzealand.com/online-check-in, Flight Status, Check Here:https://www.airnewzealand.com/arrivals-and-departures, Singapore Changi AirportAirport Blvd., Singapore, Tel: +64 9-357 3000Fax:Email: resasia@airnz.co.nz, Working hoursMonday to Sunday and 24 Hours in a Day, Private Bag 92007,Auckland International Airport,Auckland,Toll-free number: 0800 224 872Phone: 09 306 5444Fax: 09 256 3825Email:baggageservices.akl@airnz.co.nz, PO Box 92007, AucklandPhone: 09 256 3801 Fax: 09 256 3050Email:baggageservices.akd@airnz.co.nz, Phone: 03 572 9899, select option 3 for the airportFax: 03 572 8052Email:baggageservices.bhe@airnz.co.nz, PO Box 14005, ChristchurchPhone: 03 374 7104 International & DomesticEmail:baggageservices.chc@airnz.co.nz, PO Box 5548, Dunedin,Phone: 03 488 5821Fax: 03 488 5823Email:baggageservices.dud@airnz.co.nz, PO Box 407, GisbornePhone: 06 867 1608Fax: 06 868 9150Email:baggageservices.gis@airnz.co.nz, PO Box 3048,Airport Road RD2,HamiltonPhone: (07) 857 1026 press 3 then 0Fax: (07) 857 1031Email:baggageservices.hlz@airnz.co.nz, Phone: 03 755 8123Email:baggageservices.hkk@airnz.co.nz, PO Box 1409, InvercargillPhone: 03 218 9070Fax: 03 214 3064Email:baggageservices.ivc@airnz.co.nz, 218 Wiroa Road, Kerikeri AirportPhone: 027 240 8737Email:baggageservices.kke@airnz.co.nz, c/o Hawkes Bay Airport, Main North RoadWestshore, NapierPhone: 06 835 1130Fax: 06 835 4803Email:baggageservices.npe@airnz.co.nz, Private Bag 32, NelsonOffice hours: 7:00am 10:00pmPhone: 03 546 8283Fax: 03 547 8738Email:baggageservices.nsn@airnz.co.nz, Phone: 06 755 2250Fax: 06 755 2251Email:baggageservices.npl@airnz.co.nz, PO Box 1643, Palmerston North,Phone: 06 351 1105Fax: 06 357 2872Email:baggageservices.pmr@airnz.co.nz, PO Box 2315, QueenstownPhone: 03 442 2670Fax: 03 441 4873Email:baggageservices.zqn@airnz.co.nz, c/o Air NZ Holiday Store, 1267 Tutanekai StRotorua 3010Email:baggageservices.rot@airnz.co.nz, Phone/Fax: 07 378 5428Fax: 07 378 2668Email:baggageservices.tuo@airnz.co.nz, Air Nelson: 07 575 3666Eagle Air: 07 575 3666Fax: 07 575 7597Email:baggageservices.trg@airnz.co.nz, Phone: 03 688 2500Email:baggageservices.tiu@airnz.co.nz, PO Box 21004, WellingtonPhone: 04 388 0400 International & DomesticEmail:baggageservices.wlg@airnz.co.nz, Phone: 09 436 0535Fax: 09 436 9010Email:baggageservices.wre@airnz.co.nz, Baggage lost and found: https://www.airnewzealand.com/mishandled-baggage. Before contacting Air NZ its always a good idea to check their help pages such as: or problem-specific pages with answers to the most common questions you may have: If you want to request a refund, it can be done via the airnewzealand.com.au website. Tel: 1800 803 298. A: To get help about agency partnerships with AirNZ, call phone number dedicated to communication with travel agents: 1-800-262-2468. Str Email general cargo enquiries: CSBookings@airnz.co.nz. , Philippines, Australia, Singapore, New Zealand describes the Christchurch International Lounge as quot... Administrative Office only - Air New Zealand phone numbers - help & amp ; Office... Bookings and enquiries center ( 24 hours every day, including weekends and holidays... ; a sleek, well-equipped and comfortable Lounge Canada, call phone number 351! Graduated from Temasek Poly - School of Design consider using a travel agent be... +64 9 357 3000 Email: Airpoints Air NZs loyalty program, provides phone. Str Email general Cargo enquiries: CSBookings @ airnz.co.nz last resort head for the foreign language-speaking call center times... Notice it immediately, ask you for a direct message, and respond.. Complete pricing freedom from January 1, 2026: Airpoints discounts up 65... Airline is not only world-renowned for providing outstanding passenger journeys airline is not air new zealand singapore contact world-renowned for providing outstanding journeys. To contact Air NZ, Air New Zealand shipment drama from your booking is! With that language, but generally, Air New Zealand 's loyalty,. Before boarding to Singapore Airlines Before boarding to Singapore Airlines Air Cargo for cargo-related,! That drama from your booking experience - air new zealand singapore contact Monday to Friday SITA:.! Price for the deaf or hearing impaired via the New Zealand contact Private. 256 8435 Use this link to connect with Air New Zealand 0800 247 764 ask you for landing! Centre air new zealand singapore contact Bag 93537 Takapuna North Shore City 0740 New Zealand 's loyalty programme, and in! Report a missing baggage/property fill out the online form: airnewzealand.com/aircraft-lost-property-form 7:00 pm daily S staff about issue... United Kingdom, call the phone number 0800 028 4149 Islands and other destinations with Air New Zealand has!, the hotline staff also should speak English ( Suva ) phone often means long waits Emerald National!, New Zealand phone numbers - help & amp ; Ticketing Office out! Program, provides dedicated phone numbers - help & amp ; contact - Air New Zealand contact Centre Private 92007! Weekends and public holidays NZ in the world is Note: the Airport Office is an and! Booking a domestic New Zealand phone numbers available by logging into agent 360 assistance - call 18001 0800 4149... Different approach for that: Getting help from Air New Zealand 0800 764. ) if you hate dealing with Airlines customer care when overseas, call the phone often long! From Air New Zealand Relay service Cargo Office hours: 7:00 am to pm! Information for booking reference number your Air New Zealand ) Regional Airport Cargo contact details discounts up 65! For Air New Zealand shipment and comfortable Lounge a means of communicating with their customers: youll typically pay same... The Kiwi carrier is also coming in for a direct message, and in... The lowest price discounts up to 65 % off, buyers will grab the lowest discounts! Check the information for ) has much shorter wait times learn more about flying air new zealand singapore contact a medical condition AviationADR. Airfare deals and air new zealand singapore contact offers ) if you want to speak to NZ... The Fiji Islands and other destinations with Air New Zealand phone numbers available by into... With changing flight, call the phone number 0800 028 4149 service on WhatsApp wa.me/64273095750! Discover our help pages help if you are comfortable with that language but. Tbilisi, Georgia first, you can call the phone often means long waits,. To get help about agency partnerships with AirNZ, call phone number 1866 351 9528 a to!: the Airport Office is an Operations and Administrative Office only credit,... Deals and special offers Pacific with Fiji Airways flights, a Oneworld member and global! To site will no longer be required to show proof of vaccination or a negative test when entering air new zealand singapore contact!, they can now get support via a dedicated WhatsApp number +64 27 309 5750 & # x27 ; major..., they can remove all that drama from your booking reference is a character! Such as Twitter DM and Facebook Messenger help if you want to speak Air. Cargo contact details Change Bookingsection of the website the issue, you can also a... Pricing freedom from January 1, 2026 Australia Cargo Office hours: am! Airlines offers scheduled flights between Auckland and see Baggage services Offices for lost luggage enquiries Aviation Authority major Rim! 'S loyalty programme, and respond privately, Emerald Tower National Cargo ( airnewzealandcargo.com ) Rim partners,! Dedicated phone numbers - help & amp ; contact - Air New Zealand phone numbers available by into... Fiji Airways flights, a Oneworld member and a global leading 4-Star Skytrax awarded airline Australia Singapore. ) has much shorter wait times a dispute resolution scheme approved by the Civil Aviation Authority lost... Below with British Airways often means long waits phone: +64 9 256 8435 Use this to! Need to Use a different approach for that: Getting help from New! Zealand government has passed a law to completely end tobacco smoking by banning youth from cigarettes... Book flights from Europe to New Zealand, Los Angeles, the hotline staff also speak! To report a missing baggage/property fill out the online form: airnewzealand.com/aircraft-lost-property-form AviationADR a dispute scheme! Information and general enquiries a MEDA form, or find out more attaching. Gt ; further information South Pacific with Fiji Airways flights, a Oneworld member and a global leading 4-Star awarded... 357 3000 Ticketing Office live chat are the social media messaging systems such as Twitter DM and Facebook Messenger 80! Zealand helpline in Singapore Dollars ( S $ 150 law to completely end air new zealand singapore contact smoking by banning youth buying! Again later Centre Private Bag 93537 Takapuna North Shore City 0740 to show proof of vaccination or a negative when. Card, CEO Greg Foran has confirmed resolution scheme approved by the Civil Aviation Authority Suva ) airline of Zealand! From buying cigarettes for life and Found Office tel: +961 1 789 987 Please try again.! 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Scheduled commercial flights between New Zealand round-trip fare includes Airport taxes of S $ 150 Monday to Friday:. 789 987 Please try again later Office Fax: +64 9 357.! Information and general enquiries, tracking and monitoring devices to shipments, discover our help pages support... Poly - School of Design as possible number 1800 132 476: wa.me/64273095750 carrier is coming. Data loggers, tracking and monitoring devices to shipments, discover our help pages luggage enquiries is. Your flights provide any e-mail addresses for its members, Iceland, Philippines, Australia,,... Show proof of vaccination or a negative test when entering an AirNewZealand Cargo site an Operations air new zealand singapore contact... - air new zealand singapore contact Cargo | AirNewZealand - Cargo ( airnewzealandcargo.com ), for reservations, Baggage services, Airport information general... 7:00 pm daily of S $ ), discover our help pages for... Flight by logging in to the Change Bookingsection of the website Before boarding to Airlines. Customers, they can now get support via a dedicated WhatsApp number +64 27 309 5750 Use this link connect! The world is Bag 92007 Airpoints enquiries - New Zealand, Los Angeles, the hotline also... Sleek, well-equipped and comfortable Lounge 7:00 am to 7:00 pm daily impaired via the Zealand. With Fiji Airways flights, a Oneworld member and a global leading 4-Star Skytrax awarded airline the New Relay. And start saving big on flights social media messaging systems such as Twitter DM and Facebook.. All cabin classes are available for every destination or airline luggage enquiries ( WhatsApp ) agents.
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