Customer Information Agent @ Los Angeles Metro; . Service Changes Effective Dec. 11 Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. The following are the preferred qualifications: Experience in Classification and Compensation activities Experience in Disability Compliance activities Experience in Leave Management activities Experience in Recruitment & Selection activities Experience in Strategic Hiring activities Experience in Talent Development activities Knowledge: (defined as a learned body of information that is required for and applied in the performance of job tasks) Theories, principles, and practices of human resources, especially as they relate to the assigned unit Applicable local, state, and federal laws, rules, and regulations governing human resources management for a public agency EEO and Affirmative Action rules and regulations Collective bargaining agreements Research and report preparation methods Forecasting and planning methods Item Analysis techniques Applicable business software applications Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things) Performing complex human resources work in a specialty area assigned Managing a project from inception to culmination Analyzing situations, identifying problems, and recommending solutions Exercising sound judgment and creativity in making conclusions and recommendations Communicating effectively orally and in writing Various forms of communication, including non-verbal, formal, informal, face-to-face, internet, etc. Most recently, L.A. Metro announced that it has resumed fare collection for bus riders starting January 10, 2022. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Working Conditions Typical office situation Close exposure to computer monitors and video screen Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required Additional Information Number of Openings: 3 Salary Range: $72,529 - $90,646 - $108,763 Requisition ID: 220679 Posting Date: Dec 15, 2022 Posting End Date - External: Jan 28, 2023 Selection Procedure: Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills, and abilities. Customer input helps us identify areas needing improvement, and commendations are always appreciated. A typical combination includes: Education Bachelor's Degree in Criminal Justice, Law, Public Administration, Business Administration, Political Science, or a related field; Juris Doctor Degree preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience performing professional work in the area of investigations, inspections, and reviews with increased responsibility over time Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. On this Wikipedia the language links are at the top of the page across from the article title. 2.1 1945-1958; 3 Los Angeles Metropolitan Transit Authority. This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Copyright 2021 Metro - Los Angeles County Metropolitan Transportation Authority . Fare gates are installed at all B, C, D and K Line stations, along with select A, E and L Line stations. The Los Angeles County Metropolitan Transportation Authority (Metro) announced on Sept. 22 that it will officially open the K Line, formerly known as the Crenshaw/LAX Line, to the public shortly after noon on Friday, Oct. 7. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. PQs will help support selection decisions throughout the recruitment. In celebration, Metro will be offering free rides on the entire Metro Bus and Rail System, including Metro Bike Share . Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. and Metro stakeholders Prepare accurate and comprehensive reports and correspondence Determine strategies to achieve goals Establish and implement policies and procedures Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Manage and mentor technical teams, manage consultants, assign work, and manage capital projects. Metro is an Equal Employment Opportunity (EEO) employer, committed to maintaining an environment that values diversity and where its employees and applicants are free from discrimination, harassment and retaliation. Security and law enforcement services on Metro property (including buses and trains) are currently provided by the Los Angeles County Sheriff's Department's Transit Services Bureau via contract, in conjunction with Metro Transit Enforcement Department, Los Angeles Police Department (Union Station and all LACMTA rail services within the City of Los Angeles) and in the city of Long Beach, the Long Beach Police Department. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis. Employees may be required to perform other related job duties. The Los Angeles County Metropolitan Transportation Authority (L.A. Metro) Board of Directors approved a new fare policy, that extends existing discounts, eliminates extra charges for. In addition to hundreds of traditional routes, Metro also operates a handful of Rapid routes that offer limited-stop services heavily traveled arterial streets and Express routes that travel on the extensive Southern California freeway system. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. Its original mandate was to do a feasibility study for a monorail line which would have connected Long Beach with the Panorama City district in the San Fernando Valley via Downtown Los Angeles.. Example Of Duties Supervises assigned staff responsible for analyzing, developing, controlling, and reporting budget and project costs or project design and construction schedules Prepares and analyses project cash flow, commitment plans, funding, and workforce plans in accordance with grant and funding contribution agreements Evaluates contract change orders and amendments for impact on budget Ensures implementation of Metro policies, procedures, and plans regarding projects Oversees cost forecasting and invoice processing Ensures project conformance with authorized scope, cost, and schedule requirements Prepares and ensures accuracy and consistency of quality of project plans and periodic status reports Evaluates contract change orders and amendments for impact on schedule Produces, maintains, and publishes the Master Schedule and Third-Party Utility Schedule Analyzes and comments on contractor schedule Monitors consultants monthly performance Represents project team in meetings with consultant staff, contractors, and outside agencies Identifies problems which arise during project execution and recommends corrective actions and creative solutions Monitors and updates Contract Unit Description documents Oversees preparation and implementation of Project Management Plans Communicates with and supports team members and management Follows established reporting processes Ensures accurate records are maintained and documented Supervises and motivates in-house and consultant staff Complies with all of Metros safety rules, policies, and procedures Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. Maintain confidentiality at all times Represent the agency at conferences and before the public Mediate and negotiate Work independently Travel to vendor sites Read, write, speak, and understand English Special Conditions The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Case Details Parties Documents Dockets Case Details Case Number: *******8519 Filing Date: 10/07/2020 In addition, the Governor appoints a non-voting, ex-officio member, often the Caltrans District Director. Los Angeles County Metropolitan Transportation Authority is now hiring a MANAGER, SYSTEMS SAFETY (RAIL) in Los Angeles, CA. Working Conditions Typical office situation Close exposure to computer monitors and video screen Extensive safety training and/or use of protective devices and personal protective gear Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required Good distance vision and/or depth perception to judge distances Color recognition (e.g., distinguishing wires, resistors, containers, light signals, etc.) The following are the preferred qualifications: Experience collaborating on rail capital projects with external public transportation agencies. All Metro passes are sold on TAP Cards, smart fare cards on which customers can load value or a pass; they are valid on all Metro buses and trains as well as most city buses. Minimum Qualifications A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. Closing Date/Time: Open Until Filled, Basic Function Under direct supervision, operates public transit buses, transports passengers, provides customer service, and performs safety inspections of bus equipment to assure their safe, efficient, and on-time operation. LA Metro has assumed the functions of both agencies and now develops and oversees transportation plans, policies, funding programs, and both short-term and long-range solutions to mobility, accessibility and environmental needs in the county. PQs will help support selection decisions throughout the recruitment. Page 1 of 3 Los Angeles County Employment Verification Contacts Each County Department handles their own employment verification. In addition, applicants who possess these PQs will not automatically be selected. Metropolitan Transportation Authority (Los Angeles County, Calif.) MTA LA Metro Additional Information http://id.loc.gov/rwo/agents/no96066249 Additional Related Forms Los Angeles County Transportation Commission Southern California Rapid Transit District Exact Matching Concepts from Other Schemes [5] Services outside of Los Angeles County began to be divested in the early 1980s. Contact info: kenny@mnr.org Find more info on AllPeople about Raymond Kenny and Metropolitan Transportation Authority, as well as people who work for similar businesses nearby, colleagues for other branches, and more people with a similar name. Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.