However, there is only a 30-day guarantee and it takes some people a long time to learn how to use the airbrush properly. At this point, I don't know what to say except customer service is basically non-existent. I now have a useless stylus that will not spray my makeup. I ordered the Luminess Air Pro SystemI almost didn't because of all the negative reviews and complaints, but I am so pleased I went through with my purchase..The whole process was very simple..I was charged the exact amount I was supposed to be charged, I recvd exactly what I ordered and recvd it over night! Luminess Air Airbrush Silk 4-IN-1 Finish Foundation, Shade 3, 0.55 Oz 4.4 out of 5 stars440 $71.23$71.23($484.56/100 ml) Get it Wednesday, Sep 21- Tuesday, Oct 4 FREE Shipping More buying choices$69.42(4 new offers) Luminess Air Airbrush Silk 4-IN-1 Finish Foundation, Shade 1, 0.55 Oz 4.3 out of 5 stars135 $66.03$66.03 I paid over $300 for their older model and they say because I canceled I still owe more than $130. I ordered the Luminess air makeup system by phone to make sure I was not put on an auto delivery system. Show more Show more It's cable. Is this your way to help people attain the airbrushed look of their dreams? 542. I don't have time for that. Will not answer phones Texas, LUMINESS AIR LLC SAID 19.95 AND NOW I RECEIVED MY PRODUCT AND WANT 49.99 Pueblo Colorado, Luminess Air I'm being charged for their mistake. COMPLETE SYSTEM 172K views7 months ago Easy To Use 1.3K views Airbrush Systems Tutorials & Reviews SPRAY DEMO - Luminess Cosmetics LUMINESS 89 views6. We do NOT intend for the information presented through our articles to replace the medical relationship with a qualified physician, nor does it represent specialized advice. I'm convinced this is the product President Trump used from day 1 for his perfect cheeto color. It was not easy for me therefore I called to cancel and was told it had to be sent back in the same box it came in! ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. Fragrance free. Ripoff Report Needs Your Help! Read Luminess Air Reviews or Luminess Reviews Airbrush for past customer feedback. Evidence Based ResearchThis Consumer Health Digest content has been reviewed, as well as checked for facts, so as to guarantee the best possible accuracy. place your * Orders received after 3PM CST will be processed the following business day. Strafford,TX 77477 Nationwide, LUMINESS AIR LUMINESS DIRECT LLC LUMINESS AIR/TAN COMPANY ARE FRAUDS, DON'T BELIEVE THE $19.99 PRICE, THEY LIE! Is this your company? that's wo. I will call tomorrow. POS PURCHASE LUMINESS AIR* COSMET888-793-747. Please consult your healthcare provider with any questions or concerns you may have regarding your condition. A: Luminess Air can be purchased through their Official Website or through Amazon and Walmart. I missed it and that isnt like me. I called customer service, they said I owed more money. At the place where I ordered from there was none of these extra paymentsthen when I get my cosmetics there more payments and if you want to return them you have to pay for the return. Product reviews are provided for informational purposes only and reflect solely the views and opinions expressed by the contributors and not those of Consumer Health Digest. To initiate a return, you must contact the Customer Care department at (888) 793-7474 for a return authorization number. Once you have taken the picture, save the image as a JPG, TIF, or PDF file. I have not used it, want to send it back. Membership also unlocks incredible discounts on your choice of premium airbrush, cosmetics and skin products with prices starting as low as $5! LUMINESS CONTURE TONING SYSTEM CLINICALLY SHOWN TO DELIVER YOUNGER LOOKING SKIN A safe, painless and non-invasive way to quickly and easily improve the appearance of aging skin. This will surely increase the credibility of your complaint. When you open the package you find out there are 4 additional installments of $45 each. There is a penalty of a restocking fee and if there is a cost to ship it back, I will find out shortly when I get to the post office. Supposedly they canceled it last month, but today I've been charged again for the bottle of makeup. No paperwork inside. ~ Nancy. You can request both a Payment and Credit Services . Our email subscribers get early access to new launches. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. I was not given any prices up front, I asked to return it and they refused. So, before you buy, please, please, please ask questions! Well, my card has been charged monthly $51, $73, really whatever they felt like, on top of charging me for this watered-down makeup. Enrolling is easy and available on hundreds of eligible products. The customer service reps are foreign, but very thorough, I recvd 3 follow up confirmation calls just to make sure I really made the order and that it was correct.. Hoping it was operator error, I had a friend and even my auto mechanic brother take a shot at it without success. then you type in search engine luminess return policy & states right there no return after 14 days, cancel your debit card you used to order it, they cant take any more money once you do and they cant get you for anything either, I just got scammed by luminess. Whats nice about these foundations is that you can try our airbrushing without committing to an expensive application system. Luminess Air sells mid-range purchase size items on its own website and partner sites in the extremely competitive online makeup industry. 3 E Evergreen Road #1193, New City, NY 10956 Wish I could just keep it and use it. Once I got a a package of 2 .05 makeup vials. Stafford, Texas Texas, Luminess Air Luminess Tan Bait and switch, no service, DO NOT BUY Stafford Texas, Luminess Air Luminess Direct LLC Luminess RIPOFF - how $19.99 turned into $380 Stafford Texas, Luminess Air Airbrush make-up Rid off, extra charges will be billed to you, hang up when trying to contact them. These start at $195 for a basic system and go up to $395 for the Deluxe Airbrush Kit, which includes eyeshadows and dozens of foundation shades. My money is being stolen. Lots of questions, and clarity! order, and deliver your package within 5-7 business days after it ships from our distribution The information contained in this website is provided for general informational purposes only. Your email address will not be published. introducing luminess air-- the airbrush makeup system that will make you look 10 years younger. Glycerin, Butylene Glycol, Tocopheryl Acetate, Potassium Olivoyl PCA, Iron Oxides, and Stearic Acid. The LUMINESS BREEZE Airbrush Skincare system dramatically enhances your skincare routine by using clinically proven technology to transform concentrated liquid serums into a micro droplet mist that is propelled directly onto skin where active ingredients can be absorbed and deliver results. If possible, ask the representative for a refund. I want to return these items, and a refund if I have one coming. Because I had two remaining installments of $72.63 left. Luminess Air helps make-up users feel confident in their own skin by allowing them to choose their shade properly, customizing their kit, and not using toxic chemicals in their formulas. Have call and I was put on hold. The system also costs more than traditional products and this could keep certain people from being able to use it. Katie treloar Luminess Air uses clinically proven ingredients in its formulations. I was upset but I said what the hell I really want to try the product so I proceeded with the order, big mistake. You can even add it to any airbrush product to make it more sheer and hydrating. It has been several weeks and I have still not received item. They are committed to being a source of top-notch, original goods. They wouldnt hide behind their the customer didnt read the fine print claims. Absolutely read the fine print and then read it again. replacement of stylus or better instructions on how to get it to work for me. Please refund me for all charges except the original kit which I did order. How many requests does it take to cancel? Verified Promo Codes: Avail 10% OFF on Luminess Air Breeze. The suit argues that the defendant sends text message advertisements to consumers cell phones without their prior consent and ignores their requests to opt-out of future messages. It is known for developing and releasing the most cutting-edge products. Las Vegas, NV, Verified Reviewer. Desired outcome: Products sent to me that I did not order, along with customer service when I called to complain. Share your photos and videos with others to prove the truth of your words. Air Luminess Direct, LLC Billed me more than they advertised after the fact when i already recieved their product. Why you'll love it: With this versatile formula, you can add hydration with a subtle glow anywhere. If you want the benefits of an airbrush system, you're gonna get what you pay for. Luminess Air The Beauty Revolution Airbrush Cosmetics & Skincare System Kit. Ordered and recv'd Breeze for "trial" amount. Luminess Airbrush Makeup system NWT $95 $350 Size: OS luminess Air khustler LUMINESS AIR* Airbrush Cosmetics* Eye Shadow Shade 28* .25oz Sealed NEW $19 $0 Size: OS Luminess Air terisa_b Luminess Air Makeup System $72 $180 Size: OS Luminess Air shunshyne 8 New Sealed Luminess The Art of Beauty Nudie Soft Touch Shadow 0.32 oz NWT $18 $0 New to ClassAction.org? Apparently it is not done because I received more garbage makeup today. A hundred bucks aint gonna cut it. Stafford Texas, Luminess Air Genesis Brands-Ultimate Scrubber-Luminess - LPGHP Gel Nail Systems LLC - Luminess Cosmetics, LLC - Luminess Air - Luminess Fraud - Unauthorized Debits from your Bank Account - Misrepresentation sale over the phone Stafford Nationwide, Luminess Air Luminess Air Direct This company will steal your money Web Nationwide, Luminess. wrong colors sent time after time no slow speed on new machine - uses 3X as much makeup. Likewise, youll pay less for each shade than for the Luminess foundation, which is approximately $44 per half an ounce. $16.40 shipping. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I called the company and was told it was a free sample and there was no charge.Not so. Lot #205 Item: 3ef-261522. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Don't let them get away with it! Let the truth be known!. HighYa is supported by our readers. Stafford Texas, LUMINESS AIR Advertising is false. BAD. Click here to get notifications about new complaints of Luminess Air. Estimated amount consumers saved since 1997: $15,590,010,907. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! My card that I used to purchase it was comprised and it is no longer valid, but they say if you make a late payment, they will send you to an attorney for collections! Terms of use & conditions of purchase, WORLD'S LEADING AIRBRUSH COSMETIC COMPANY, AIRBRUSH FOR EVERYDAY FLAWLESS PERFECTION | SHOP BEST SELLERS , Cut 2 Medium To Deep Contour Palette (6 Pc), Standard There are many skin brightener reviews available, but it seems to be challenging to choose one from many. Leave a review and share your experience with others. Dominique M., I purchased Luminess Air and really liked the product. This is no way to treat customers. After your first auto-delivery order, you can customize your auto-delivery by adding/removing products and selecting the delivery schedule that meets your needs (30, 60 or 90 days). * Free shipping is applicable to Contiguous US orders only. I liked it in January until it stopped working. Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. I have purchased 3 of these units from this company. Desired outcome: The customer rep could easily have paid off the machine and then canceled the auto-delivery. YOU MAY ALSO LIKE OxyHives and Olay Natural White Day Cream. Desired outcome: I ordered the luminess air system on [protected] and still have not received it. 10 Times Less Makeup. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. They must have recv'd it back by now but have not refunded my $$$! Luminess Air Read More Related Businesses Haute Polish Conture Additional Contact Information Phone Numbers (877) 749-5777 Other Phone Email Addresses Email this Business Primary Website. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. But, I'm sure they will not honor that seeing they have no problem continually selling people junk. They are overcharging me also. Below are step-by-step guides that will help you cancel your membership. I have received no respond from this company. No need to worry about Auto-Delivery. An airbrush tool is a novel option that was only available to professional make-up artists and Luminess Air allows people to have access to these tools. My next step is to contact BBB for more information about other consumer organizations that protect consumers. We do not verify or endorse any claims made in these reviews. Tempe, AZ, Verified Reviewer. I'm still waiting to be called back. Airbrush makeup is the Hollywood secret to beauty and now Luminess has made airbrushing easy for everyone. stupid scam because they say absolutely you can return within 30 days. I have products that are a perfect match for my completion. So you just take my money every month without telling me (of course they claim all of that was disclosed in the advertisement). At least, thats what this online cosmetics company wants you to believe. Although after my first try my skin did look much better using an airbrush, my issue is with the air pen and difficulty of cleaning. But because of my own circumstances, hardships, and just life's own crap it took me that long to actually purchase the product. Stafford Texas, LUMINESS AIR DEVICE CLOGS UP AND DOES NOT WORK EVEN THOUGH CLEANING AS DIRECTED SHATTOCK TEXAS Nationwide, Luminess Air RIP OFF says it is $19.95 charging my account $340.00 can't return without 25% restocking fee, Luminess Air Luminess Air LLC Misrepresentation of charges in infomercial / fraud Straford Texas, Luminess Air Advertised product for $19.95 now want to charge me $300 plus $39.95 a month forever Stafford Texas, Luminess Air Luminess Direct, Inc. I need to return the unit and makeup for a full refund! Erin works primarily on ClassAction.orgs newswire, reporting on cases as they happen. For all skin types. All you need to do it call the number on the back of the card and tell them you need to dispute the cahrges. I only 30 days to return this item. Foundation and other accessories are available from Amazon as well. They were very professional..The Kit is Wonderful! Beware. Luminess Air sells airbrushing systems with a rainbow of makeup shades and styles to help you achieve your most flawless look yet. Copyright 1997-2023, Ripoff Report. They are not available to contact, no one is answering their phones even though I called during business hours, they won't email me back, and their "chat" button doesn't work on their website. LUMINESS is the #1 World Leader in Airbrush Systems and Airbrush Cosmetics. one day i was walking around the mall and saw a makeup artist using it on a girl that had similar skin to mine. Alternatively, the system is also available from Amazon. Tried to return it, however, they will not take it back. Place a Bid: Bid Now. Honestly, this airbrush is worth every cent I paid for it. However, Airbrushing isnt ideal for everyone and has some downsides compared to traditional makeup application. Overall, airbrushed makeup can create a magazine-cover-worthy look using less product (and often less time) than traditional application methods. I want a refund of all charges and my information deleted. or Luminess Air. Skin brighteners also can help revitalize tired and dull skin resulting in a youthful, healthy glow. Ordered my Luminess in November for the free LUMINESS AIR - FLAWLESS & GORGEOUS Light BEIGE CC+ Airbrush CONCEALER .55 oz NEW C $29.46 C $21.57 shipping or Best Offer Only 2 left Luminess Air, Premium Airbrush Cosmetics System, Never Used Unsealed Box C $66.99 C $30.28 shipping Luminess Air Silk 4-in-1 Airbrush Foundation Shade 050 5 .50 oz New Sealed C $14.34 0 bids 1d 21h For light or full coverage. The man that I spoke to was hard for me to understand but he seemed to understand what I wanted to do. The Luminess Air airbrushing system lets you create a flawless makeup look at home. Then when they cancel they don't stop. Was told there is no warranty, mainly because I had stopped auto-shipment, which is another major rip-off! Next, add a touch of Love to your brow bone. Luminess Air Tried to return item, will not give return numbers to send item back for return. secret that now anyone can use. The easiest and quickest way to transform the look of your skin through the power of air. Bottom Line: No, I would not recommend this to a friend, By Makeup itself including mascara, eyeshadow, and lip gloss, By OH! Can the brand deliver on its claims to give you your best face at home? I love my Luminess air! I had to order a new stylus, and used it for about a month, and it won't dispense the makeup, it's just air when turned on, and the lever does nothing. The product allows clients to customize their make-up kits according to their skin color. They sent another order of (I'm guessing it was the makeup) and that was refused. He chose to cancel the auto-delivery first. Use before or after foundation application. bothers me I have tried to contact them by phone cant get SHOP NOW What a scam! Brandy M., Additionally, the cosmetics color my eyebrows and lashes although I am using cosmetic paper. The offer is deceptive from the start- they make you jump through hoops just to try and cancel. Airbrush makeup kit cordless-beauty for you. I keep trying to get PayPal to resolve thisWith NO responses. Ask the customer service for a confirmation of your cancelation. Cross Timber, TX . I bought my Luminess last year online and was over-charged, in one day they charged me twice, not once but twice, and when I called to cancel my membership, I was charged one more time. A second request was made to cancel and delete my account was made because online it still showed auto-deliveries set up. Disclaimer: The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. Its possible to purchase a complete Airbrush kit from Luminess or to purchase cosmetic products individually: To buy an all-in-one airbrushing kit from Luminess Air, youll start by choosing your shade group from colors ranging from fair to rich. Then youll be offered a 4-in-1 trial offer that includes the following: Youll also receive free gifts in the order (Infinity Wear Mascara, 4-Piece Lip Palette, and 4-Piece Eyeshadow Palette), which you can keep even if you end up returning your trial order. Various reputable authorities in the beauty industry have given this product positive reviews. Please read the terms closely, I mean with a microscope if you are planning on trying this airbrush. I believe they are a scam! After requesting my auto delivery be canceled (this can only be done by phone and not online) the company made unauthorized charges to my account. Skeptical that something so airy could cover up any acne, I waited to experience it for myself. 0 bids. She has enough of your make-up for the next 10 years and you keep sending it. I've already spent 3X what it's worth. I threw out everything and thought I was done because I had emailed them to cancel. 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Real-Time Video Ad Creative Assessment There's a revolutionary new makeup that gets results liquids and powders can only dream of, the Luminess Air. I'm going to have to go to the next step and get the Consumer Protection agency involved, and also report it to the Better Business Bureau. At first, I did not like it and yes the terms were a bit deceiving. Amy Guy. It's literally collecting dust and I can't get rid of it. Luminess needs to improve its customer relations. In most cases, you can sign up for a VIP auto-ship program to save 15% off the purchase price and receive automatic deliveries every 30, 60, or 90 days, depending on your preference. Advertisers above have met our Please think twice about trying this system. neither does the button to cancel or change my subscription. I didn't want any more make up for the past year and a half, but you keep sending it and billing me for it. I use to wear expensive liquid foundation and a dual finish powder, it did feel heavy and cakey but I thought that it was a better alternative then people staring at my acne. Butylene Glycol, Tocopheryl Acetate, Potassium Olivoyl PCA, Iron Oxides, and a.... President Trump used from day 1 for his perfect cheeto color your complaint # x27 ; s cable click to! Taken the picture, save the image as a JPG, TIF, or PDF file releasing most... Access to new launches the legal industry ) than traditional products and this could keep people... Access to new launches s cable Air the beauty industry have given this product positive.... I spoke to was hard for me to understand what I wanted to do request was made cancel. About trying this system, this airbrush is worth every cent I paid it. A makeup artist using it on a girl that had similar skin mine. Using cosmetic paper the power of Air to work for me, ask the service! 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